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Services Survey E-mail

Tell us how we're doing!

Please complete the following survey to let us know how we are doing. All information is kept confidential and is used only to improve our services to you. Please provide as much information as possible so that we may respond appropriately. Some respondents may receive a follow-up contact from the Fire Department. We are committed to providing outstanding emergency service.
Your comments are important to us.

Name:
Address:
Email Address:
*Email addresses are confidential and never distributed
Type of Call:
Ex. Chest Pain, Car Accident, Fire
Phone Number:
Date of Call:
What was your relationship with this service?

Patient
Bystander
9-1-1 Caller
Family Member
Owner/Occupant
Other

They displayed a "We Want to Help" attitude. Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
They were courteous. Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
They performed their jobs quickly and efficiently. Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
They explained all care and procedures given. Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
The quality of service exceeded my expectations. Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
How satisfied are you with the quality of service in these areas?
Receipt of 9-1-1 Call Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
Response Time Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
Medical Treatment Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
Ambulance Transportation Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
Does Not Apply
Your additional comments and suggestions are appreciated below.

Additional Comments:

KFD Calendar
May 2017
S M T W T F S
301 2 3 4 5 6
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14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31 1 2 3
Fire/Safety Links

City of Kankakee
Kankakee County
State of Illinois
IL State Fire Marshal
Kankakee City Police
I.F.C.A.
I.A.F.F.
U.S. Fire Administration
Consumer Product Safety
N.F.P.A.
Seguridad De Fuego

 

 
 
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